This Privacy Policy explains how Soma Agency (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website at https://somaagency.vn/ or engage with our services. We are committed to protecting your privacy and handling your data transparently and securely.

1. Information We Collect

We may collect personal information from you in the following ways:

  • Information you provide to us: When you contact us for a consultation, fill out a form, or communicate with us via Zalo, Messenger, or Zoom, we may collect information such as your name, email address, phone number, company name, and details about your project needs.
  • Automatically collected information: When you visit our website, our servers and third-party services (like Google Analytics) automatically log certain data. This may include your IP address, browser type, operating system, the pages you visit on our site, the time and date of your visit, and other usage data. We use cookies and similar technologies to collect this information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide our services: To communicate with you about your projects, provide consultations, and deliver the digital marketing and web design services you have requested.
  • To improve our website and services: We use website usage data to analyze how our site is used, troubleshoot technical issues, and improve the user experience and the quality of our services.
  • For communication: To respond to your inquiries, provide support, and send you updates about our services or promotions that may be of interest to you.
  • For legal compliance: To comply with legal obligations, enforce our terms of service, and protect our rights or the rights of others.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. We use secure servers and employ reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

5. Your Rights Regarding Your Data

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct any inaccurate or incomplete data we have about you.
  • Erasure: Request that we delete your personal data under certain circumstances.
  • Object: Object to the processing of your data for specific purposes.

6. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]